Registration at the Welcome Desk
(Monday, 8-November-2010, 15h00-16h00)

16h00 - 16h30: Welcome Cocktail

Plenary Session - Keynote Speaker
(Monday, 8-November-2010, 16h30-17h30)

Chair: Professor Pedro Soto-Acosta - University of Murcia - Spain

Room Campomanes          Language: English

Professor Anton Nijholt - University of Twente - The Netherlands
Computational Deception

GM Session M 1.3 - Technological Issues and ICT Management
(Monday, 8-November-2010, 18h00-19h30)

Chair: Professor Pedro Cravo - Polytechnic Institute of Beja - Portugal

Room Feijoo          Language: English

Pouyan Esmaeilzadeh, Murali Sambasivan, Naresh Kumar
Emerging Health Information Technologies: Are they Aliens for Health Care Professionals?

Paivand Sepehri, Darius Kermanshahani, Seyedreza Mousavi
Implementation of Customer Relationship Management System in Buhler Iran using Kotter’s Change Model

Zamira Acosta, Jaime Febles
Application of the Rasch Model to the Analysis of the Perspectives of Technological Improvement and to the Role of the Training in Small and Medium Canary Companies

Claudia Dossena, Alberto Francesconi
Online Reputation within e-Marketplaces for Professional e-Services

Nebil Messabia, Abdelhaq Elbekkali
Information Technology Governance: It is Also about Putting Stakeholders in their Places

Session M 1.4 - Diagnostic Systems and Technological Mobility
(Monday, 8-November-2010, 18h00-19h30)

Chair: Professor Pedro Soto-Acosta - University of Murcia - Spain

Room Sella          Language: Portuguese/Spanish

Ronaldo Ribeiro Fernandes, Ana Paula Lima Marques Fernandes, Carlos Everaldo da Silva Costa
Diário Eletrônico: Uma Aplicação Móvel na Gestão Educacional

João Rodrigues, José Gaspar, Ângela Oliveira
Listen Medical Support System - Sistemas de Apoio ao Diagnóstico

Paulo C. Branco
Concepção de um Dashboard Estratégico para Dispositivos Móveis: Um Ensaio Exploratório numa Empresa do Sector Agro-Alimentar

Session T 1.4 - E-Government and Public Administration
(Tuesday, 9-November-2010, 9h30-11h00)

Chair: Nkasiobi Silas Oguzor - Federal College of Education (Technical) - Nigeria

Room Deva          Language: English

Mohammed Alshehri, Steve Drew
Implementation of e-Government: Advantages and Challenges

Seppo Sirkemaa
Developing Integrated Electronic Services in Public Sector

Marian Niedzwiedzinski, Malgorzata Ziemecka
Making ICT Decisions in Public Administrations Using „Picture” Tool

Deborah Barbosa, Elsa Azevedo, Ana Rita Santos
The Portuguese Consumer and the Electronic Invoice: Relationship, Evolution and Main Barriers

Aida Coelho, João Negrão, Sandra Pereira
Differences between Public and Private Sectors in Technology Management: The Case of Santarém

Session T 1.5 - E-Learning, ICT Educational Training and Supply Chain
(Tuesday, 9-November-2010, 9h30-11h00)

Chair: Professor Daniel Pérez González - University of Cantabria - Spain

Room Sella          Language: Portuguese/Spanish

Ana Cordeiro, Mafalda Pinheiro, Susana Henriques
Impacto do e-escolinha nas Aulas do 1º Ciclo no Distrito de Santarém

Nicolás Gonzálvez-Gallego, Pedro Soto-Acosta, Francisco José Molina-Castillo, António Trigo, João Varajão
El Papel de las TIC en el Rendimiento de las Cadenas de Suministro: El Caso de las Grandes Empresas de España y Portugal

Alexandra Almeida, Carina Pereira
A Importância do E-Learning na Formação no Sector Empresarial em Portugal: O Caso das PMEs

11h00 - 11h30: Coffee Break

Session T 2.4 - Business Intelligence Systems
(Tuesday, 9-November-2010, 11h30-13h00)

Chair: Professor Ray Hackney - Brunel University - United Kingdom

Room Sella          Language: English

Paulo C. Branco
A Strategic Dashboard for Mobile Devices: A Case-Study

Alessandro Buoni, Mario Fedrizzi, Jozsef Mezei
A Delphi-Based Approach to Fraud Detection Using Attack Trees and Fuzzy Numbers

Pedro Ribeiro, Jorge Bernardino
Analysis of Open Source Business Intelligence Suites

Pedro Soto-Acosta, Euripidis Loukis, Ricardo Colomo-Palacios
An Empirical Investigation of the Effect of E-Innovation on Business Value

Nkasiobi Silas Oguzor, Jacinta Agbarachi Opara
Information and Communication Technology (ICT) and Vocational Education and Training (VET) in Nigeria

Session T 2.5 - E-Business, E-Commerce and ICT Needs
(Tuesday, 9-November-2010, 11h30-13h00)

Chair: Professor Jaime Febles - La Laguna University - Spain

Room Deva          Language: Portuguese/Spanish

Pedro Manuel Cravo
O Uso de GPS por Turistas: Estudo Exploratório

Patrícia Cipriano, Paulo Santos
Estudo Embrionário à Relação entre TIC & CRM nas PMEs da Região de Lisboa e Vale do Tejo

Ana Dulce Ferreira, Bráulio Alturas
Social Media no contexto das Empresas/Marcas: Uma Proposta de Investigação

Ricardo Parisot Vieira, Pedro Manuel Cravo
Uso das Tecnologias Web em Turismo: O Caso da Procura de Emprego

Daniel Pérez González, Pedro Solana González
Del CRM al CRM 2.0, Posibles Efectos de su Aplicación en la Administración Pública

LUNCH, EXCURSION AND SOCIAL DINNER

Session W 1.4 - ICT Advances and Dynamics
(Wednesday, 10-November-2010, 09h30-11h00)

Chair: Professor Tomohiro Ando - Keyo University - Japan

Room Deva          Language: English

Tokuro Matsuo, Yoshihito Saito, Takanori Terashima, Takayuki Fujimoto
Career Decision Support System based on Campus Information Reuse

Fábio Silva, Cesar Analide
Design of an Application for Credit Scoring and Client Suggestion

Zeynab Barzegar, Mansour Jamzad
Image Forensics: Copied Region Detection using by Special Wavelet Transform

Session W 1.5 - E-Banking and Social Impacts
(Wednesday, 10-November-2010, 09h30-11h00)

Chair: Professor Guillermo Pérez-Bustamante - University of Oviedo - Spain

Room Feijoo          Language: Portuguese/Spanish

António Costa, Paulo Cândido
Caracterização do Internet Banking na Região de Lisboa e Vale do Tejo

Joana Ramos, Fernando Ferreira, José Monteiro Barata
Grau de Satisfação e Expectativas Laborais dos Colaboradores Front Office nas Agências Bancárias de Santarém, Portugal

Sandra Caçador, Raquel Matias-Fonseca
Avaliação de Web Sites de Instituições Financeiras Portuguesas

11h00 - 11h30: Coffee Break

Plenary Session - Keynote Speaker
(Wednesday, 10-November-2010, 11h30-12h30)

Chair: Professor Pedro Soto-Acosta - University of Murcia - Spain

Room Campomanes          Language: English

Professor Ray Hackney - Brunel University - United Kingdom
Knowledge Management & Social Dynamics

12h30 - 14h30: Lunch

Session W 3.4 - ERP and CRM Systems
(Wednesday, 10-November-2010, 14h30-16h00)

Chair: Professor Ray Hackney - Brunel University - United Kingdom

Room Feijoo          Language: English

Uldis Kanders, Namejs Zeltins
Statistical Analysis of District Heating Processes by Means of Temperature Contour Method

Fernando Ferreira
E-Banking Advances and Impacts: A Snapshot of the Portuguese Scenario

Patrícia Cipriano, Paulo Santos
A Preliminary Study on the Relationship between ICT & CRM in Portuguese SMEs

António Costa, Paulo Cândido
Internet Banking in the Region of Lisbon and Tejo Valley

E. A. Ogbonnaya
Advances in Propulsion System Controls

Session W 3.5 - E-Government and Digital Society
(Wednesday, 10-November-2010, 14h30-16h00)

Chair: Professor Pedro Lorca - University of Oviedo - Spain

Room Sella          Language: Portuguese/Spanish

Deborah Barbosa, Elsa Azevedo, Ana Rita Santos
Adesão à Factura Electrónica pelo Consumidor Português: Evolução e Principais Entraves

Aida Coelho, João Negrão, Sandra Pereira
A Utilização das TIC nos Sectores Público e Privado no Distrito de Santarém: Uma Análise Empírica

Neuza Ferreira, Fernando Teixeira
As TIC no Concelho de Vila Franca de Xira: O Caso do Projecto ALO Digital

Posters' Session
(Wednesday, 10-November-2010, 14h30-16h00)

Chair: Professor Fernando Ferreira - Polytechnic Institute of Santarém - Portugal

Room Secretariat Room Abamia          Language: English

Marian Niedzwiedzinski, Katarzyna Lange-Sadzinska
Information Architecture and Information Architects

Ping Jung Hsieh, Sherry Warner
The Individual and Organizational Influencing Factors on the Members’ Intension of Knowledge Exchange in Virtual Knowledge Community ─ An Analysis Based on the People in Social Dilemma

Jacinta A. Opara, Nkasiobi S. Oguzor, Helen E. Adebola
Information and Communication Technology (ICT) and the Globalized Society: Implications and Policy Options

Helen Ebunoluwa Adebola, Christian Amechi Uduanochie and Nkasiobi Silas Oguzor
Usage of E-Learning Facilities among Academic Adult Educators in Nigeria

Helen E. Adebola, Nkasiobi S. Oguzor, Jacinta A. Opara, Tunji O. Adeyemi, I.B. Pollyn
Information and Communication Technology (ICT) Facilities in Adult and Non-Formal Literacy Centres in Awka South of Eastern Nigeria

16h00 - 16h30: Coffee Break

Session W 4.4 - E-Learning and ICT in Education
(Wednesday, 10-November-2010, 16h30-18h00)

Chair: Professor Pedro Soto-Acosta - University of Murcia - Spain

Room Deva          Language: English

Nelma Marques e Vitorino Rodrigues
Digital Society and the "New" Auditor Profile

Pilar Castro Garrido, Guillermo Matas Miraz, Irene Luque Ruiz, Miguel Ángel Gómez-Nieto
NFC-based Pervasive Games in Higher Education

Ana Cordeiro, Mafalda Pinheiro, Susana Henriques
ICT in Kindergarten Classes: The Case of Santarém

Alexandra Almeida, Carina Pereira
The Importance of E-Learning Training in the Business Sector in Portugal: The Case of SMEs

Austin N. Nosike, Nkasiobi S. Oguzor, Jacinta A. Opara
Instructional and Learning Technologies for School Curriculum in Nigeria: Innovations and Challenges

Austin N. Nosike, Nkasiobi S. Oguzor
E-Learning and Homelearning: Emerging Realities and Hard Choices

Session W 4.5
(Wednesday, 10-November-2010, 16h30-18h00)

Chair: Professor Fernando Teixeira - Polytechnic Institute of Beja - Portugal

Room Sella          Language: Portuguese/Spanish

Nelma Marques e Vitorino Rodrigues
A Sociedade Digital e o “Novo” Perfil do Técnico Oficial de Contas

José Silva, Paula Monteiro, João Negreiros, Fernando Aguilar, Manuel Aguilar
Modelação Espacial da Precipitação na Ilha de Santiago, Cabo Verde, com o GeoStatistical Analyst©

Fernando Teixeira
Electronic Brokers

Closing Ceremony
(Wednesday, 10-November-2010, 18h00-18h30)

Room Campomanes          Language: English

Professor Ronald Spahr - University of Memphis - USA
Closing Speech

Professor Pedro Cravo - Polytechnic Institute of Beja - Portugal
Conference's Statistics